Terms and Conditions

AgencySpot (the "Service") is a software-as-a-service platform for software agencies, covering project delivery, HR, recruiting and client management. The Service is operated by:

References to "AgencySpot", "we", "us" or "our" in these Terms mean Mobiversal SRL. "You" means the legal entity or person accessing or using the Service.

By creating an account, accessing a workspace, or otherwise using the Service, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you are accepting on behalf of a company, you represent that you have authority to bind that company, and "you" refers to that company.

If you do not agree to these Terms, you must not use the Service.

The Service provides tools for managing agency operations, including but not limited to projects and time tracking, leave and HR administration, recruiting pipelines, and client and lead management. Features may differ depending on your plan, your role within a workspace, and the stage of the product (including pilot or early-access programs).

The Service is intended for business use by companies and professionals. It is not directed at consumers or at persons under 18 years of age.

To use the Service you need an account within a workspace (a "Workspace") created for your organisation. You are responsible for:

• providing accurate registration information and keeping it up to date;
• maintaining the confidentiality of your credentials and all activity under your account;
• ensuring that the people you invite to your Workspace are authorised to access the data it contains;
• notifying us promptly at info@mobiversal.com if you suspect unauthorised access.

Workspace administrators control member access, roles and permissions within their Workspace and are responsible for those decisions.

You agree not to, and not to permit anyone using your Workspace to:

• use the Service in violation of applicable law, or to store or transmit unlawful, infringing or harmful content;
• attempt to gain unauthorised access to the Service, other Workspaces, or related systems;
• probe, scan, or test the vulnerability of the Service without our prior written consent;
• reverse engineer, decompile or otherwise attempt to derive the source code of the Service, except where permitted by mandatory law;
• resell, sublicense or provide the Service to third parties outside your organisation, unless expressly agreed with us in writing;
• use the Service to send spam or to upload malware or other malicious code;
• use automated means to access the Service in a manner that sends more requests than a human can reasonably produce.

We may suspend or restrict access where we reasonably believe this section has been breached, giving notice where practicable.

You retain all rights to the data you and your Workspace members submit to the Service, including project information, employee records, candidate data and client details ("Customer Data"). You grant us a limited licence to host, process, transmit and display Customer Data solely as needed to provide and support the Service.

You are responsible for the accuracy and lawfulness of Customer Data and for having a lawful basis to process the personal data of your employees, candidates and clients within the Service. Where we process personal data contained in Customer Data on your behalf, we act as a processor under the GDPR, as described in our Privacy Policy and any data processing agreement concluded between us.

Upon termination of your Workspace, we will make Customer Data available for export for a reasonable period (at least 30 days), after which it will be deleted from our production systems in accordance with our retention practices.

Pricing for the Service is communicated at sign-up, in your order form, or in a separate written agreement. Unless stated otherwise, fees are quoted as a flat monthly subscription per Workspace — not per user — exclusive of VAT and other applicable taxes.

If your Workspace participates in a free pilot or early-access programme, the Service is provided free of charge for the agreed pilot period, "as is", and we may modify or discontinue pilot features at any time. Before the end of a pilot we will contact you about continuing on a paid plan; we will not charge you automatically without your express agreement.

Paid subscriptions renew for successive periods equal to the initial subscription term unless cancelled before renewal. Fees paid are non-refundable except where required by law or expressly agreed.

The Service, including its software, design, logos and documentation, is owned by Mobiversal SRL or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business purposes during your subscription. No rights are granted other than those expressly set out in these Terms.

If you provide feedback or suggestions about the Service, we may use them without restriction or obligation to you.

We work to keep the Service available and secure, but we do not guarantee uninterrupted availability. Planned maintenance will be communicated where reasonably possible. We may improve, modify or discontinue features of the Service; where a change materially reduces the core functionality you have paid for, we will notify you in advance and you may terminate your subscription with effect from the change.

We may update these Terms from time to time. For material changes we will give at least 30 days' notice by email or in-app notification. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

Except as expressly stated in these Terms, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be error-free or that all defects will be corrected.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue, goodwill or data, arising out of or in connection with the Service.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms will not exceed the fees paid by you for the Service in the 12 months preceding the event giving rise to the claim (or EUR 500 if the Service was provided to you free of charge).

Nothing in these Terms excludes or limits liability for intent (dol) or gross negligence (culpă gravă), for death or personal injury, or for any other liability that cannot be excluded under applicable law.

These Terms apply from your first use of the Service and remain in effect for as long as you have an account or Workspace. You may terminate at any time by cancelling your subscription and closing your Workspace; termination takes effect at the end of the current billing period unless agreed otherwise.

We may suspend or terminate your access with immediate effect if you materially breach these Terms and, where the breach is curable, fail to cure it within 15 days of notice; or if we are required to do so by law. Sections 6, 8, 10, 11, 13 and 14 survive termination.

These Terms are governed by the laws of Romania, excluding its conflict-of-law rules. The courts of Oradea, Romania will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, without prejudice to mandatory consumer or jurisdictional rules that may apply to you.

The parties will first attempt in good faith to resolve any dispute amicably before initiating court proceedings.

Questions about these Terms can be sent to info@mobiversal.com or by post to Mobiversal SRL, Str. Thurzó Sándor nr. 40, Oradea, Bihor, Romania.